Our Privacy Policy

Our commitment to protecting your trust

Health Mart is committed to protecting your personal information and handling it with the highest level of care in accordance with New Zealand privacy laws. We take all reasonable steps to safeguard your data and will notify you promptly if any incident occurs that may compromise your personal information.

How We Collect Information

• Your information is collected when you register, place an order, or interact with our website
• This helps streamline your shopping experience so you don’t need to re-enter details each time
• All information provided is verified before being securely stored in our system
• You may update or delete your personal information at any time by managing your account

Why We Collect Information

We collect personal information to:

• Process and deliver your orders
• Complete transactions and provide customer support
• Understand your preferences to improve our products and services
• Contact you for order verification or additional information when required
• Provide relevant offers and a better customer experience

Information We Collect

During registration or checkout, we may collect:

• Name
• Business name (if applicable)
• Address and delivery address
• Phone number
• Email address

When you contact us, we may also collect:

• Name
• Email address
• Phone number
• Details related to your enquiry

Sharing of Information

We may share necessary personal information with:

• Payment processors for transaction completion
• Delivery and logistics providers for order fulfilment
• Service partners who assist with operations, marketing, and analytics

In the event of a business sale or restructuring, customer information may be transferred as part of that process. Your data will never be used for unrelated purposes without consent.

Marketing Communications

• By signing up on our website, you may receive marketing emails from Health Mart
• You can unsubscribe at any time using the unsubscribe link or by contacting us
• You may also request removal from marketing lists at any time

Website Cookies & Analytics

• Our website uses cookies to improve user experience and functionality
• Cookies help us understand website usage and improve performance
• We may use third-party tools such as analytics and advertising platforms to enhance services
• These tools do not directly identify individual users

Data Security

• All transactions are secured using SSL encryption technology
• Payment information is encrypted and securely processed
• Health Mart does not store credit card details