Returns Policy 

At Health Mart, we aim to ensure customer satisfaction with every purchase. Please read our returns policy carefully below.

Change of Mind / Wrong Product Ordered

• You may return a product if you have ordered the wrong item.
• The product must be unused, in original condition, and in its original packaging.
• A copy of the original invoice must be provided.
• The customer is responsible for return shipping costs.
• A 15% restocking fee will apply to all change-of-mind returns

Damaged or Faulty Products

• If you receive an incorrect or damaged product, please get in touch with us within 30 days of receiving your order.
  Contact us at [email protected]
• We will assess the issue and arrange a replacement or resolution as quickly as possible

Refund Eligibility

• To be eligible for a full refund, items must be returned in original packaging and in a resalable condition.
• All returns will be assessed by our team before a refund is processed

Store Credit & Returns

• Returns for store credit must be made within 30 days of purchase.
• Items must be in the same condition as received and in original packaging.
• Shipping charges are non-refundable. If free shipping was applied, the standard shipping cost will be deducted from the credit.
• A 15% restocking fee applies to all credit returns.

Processing Time

• Once your return is received and inspected, it will be processed within 48 hours at our warehouse.
• You will be notified once your refund or credit has been issued.

We appreciate your understanding and support. Our goal is to provide you with high-quality products and reliable service every time you shop with Health Mart.